Frequently Asked Questions
Everything you need to know about our plant-powered home care.
Are Puracy products safe for use around children and pets?
Yes, our products are formulated with plant-based ingredients and are non-toxic, making them safe for every member of your household when used as directed.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the contiguous United States. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We offer a 100% Satisfaction Guarantee. If you are not happy with your purchase, you can return it within 30 days for a full refund or exchange.
Do you offer subscription discounts?
Absolutely. By choosing our 'Subscribe & Save' option, you can save 15% on every recurring order and customize your delivery frequency.
Are your bottles recyclable?
Yes, all Puracy bottles are made from recyclable materials. We also offer highly concentrated refill pouches to help reduce plastic waste by up to 90%.
Are Puracy products tested on animals?
No, we are a Leaping Bunny certified cruelty-free brand. We never test our products or ingredients on animals.